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Pipe and Drain Replacement – Scarborough Plumbing Review

Scarborough Plumbing Review by Geoff Martin:

We called DrainWorks Scarborough Plumbers after experiencing a sewer smell in our laundry room drain. What struck my wife and I was the following: 1) they actually answered the phone with a human being who took our info and promised to call us back. 2) They actually called back and communicated when they said they would. You would be amazed at the number of contractors and service people we have had to chase to get work done at our house over the years. 3) Once we had an appointment they followed up with us when an earlier appointment opened up and offered it. They communicated with us throughout 4) Frank and the crew that did the work were very polite, professional and explained everything to us, making sure we understood the scope and the cost of the work, as well as what would be happening at every step of the process. Most of all he never tried up-selling us or pressuring us into extra work. 5) When they were done, they cleaned up the mess. 6) Despite the cost of the job (digging up floors is not cheap), I never felt like I was being ripped off or stupid for asking a question. It’s nice to be treated fairly…

Company Response to Above Review:

**Thanks Geoff** It was an absolute pleasure reading your detailed review. Thanks so much for sharing these kind words regarding the positive service experience you received from DrainWorks. It is rewarding to know that our efforts to provide professional and respectful service from start to finish left you so happy. We look forward to being the plumbing and drain service providers you will rely on should you require assistance again in the future.

Tags: Scarborough