Scarborough Plumbing Services

Learn how to choose the right Plumbing Company in Scarborough area

The Internet is absolutely rife with fly-by-nighters, “handymen”, and “Mr-fix-it’s” who, when they get in over their head or are unaccountable for their work, leave you, the homeowner left in the lurch. To avoid that, here are 3 easy questions you can ask to weed out some of these types and ensure peace of mind that you’re getting a local Scarborough plumber who is qualified to service your needs.

1. Is the plumbing company licensed and insured?

This is absolutely essential. Licensing is the bare minimum that is needed to operate a plumbing company; furthermore, insurance protects everyone in the case of an accident. Any insurance claims won’t be given a second look if the house burned down because it was someone you knowingly had that was unlicensed/uninsured doing the work to save a few dollars. The risk vs. reward of a few dollars against your home is far too great. Any company who has licensing and insurance will have it prominently displayed in their advertising, otherwise, it’s time to ask some questions.

  • DrainWorks plumbing license is  P15815
  • Each plumber we employ holds a current and valid Certificate of Qualification (License) in addition to several years or more experience beyond the minimum requirements for their certificate, including manufacture oriented and industry specific training. No under qualified apprentices or non-licensed handymen on our team.
  • Every DrainWorks® plumber has undergone a thorough reference and character check, including a criminal background check before they ever put on one of our uniforms.

3. Has the plumbing company been in business operating under the same name for the length of their tenure?

There are far too many companies in Scarborough that change their name to something similar to reputable companies in order to confuse the consumer, piggybacking on the reputations of those companies in a given industry. The reality is, companies come and go constantly. With them coming and going so do the warranties and accountability for the work they’ve done. Far too often, the same fly-by-nighters open up under a different name a few years later, nowhere to be found after a job was done at your home. Sadly, it becomes a high stakes game of “whack-a-mole” with you, the homeowner on the losing end.

  • DrainWorks has been in business for 17+ years now, and we’ve always firmly believed in giving back to our community.
  • We’ve won the Consumer’s Choice Award for Drain Excellence in Toronto for 13 years in a row!
  • DrainWorks® offers a 100% Satisfaction Guarantee on all plumbing work that we have done. If a plumbing repair fails in the first year, we will repair it again absolutely free. DrainWorks® documents all work that is done and follows up to ensure everything is to your satisfaction. Reports are archived for future reference.
  • Furthermore, we standby our lifetime guarantee for underground drainage repair, when most in the industry simply apply a 10 or 20 year warranty. Think about it – peace of mind – for life. What could be better than that? You can breathe a sigh of relief and never worry about it again.

4. Will the plumbing company give you the exact price, to the penny™ price for the work, before they’ve started?

We certainly believe in this practice; right away once assessed, we inform you, the homeowner exactly what you’re going to pay for a job. No hidden fees, no surprises. This way you can get peace of mind before we begin; instead of hoping that the price won’t be astronomical and made up on the spot by a commission based plumber who gets paid more based on what he sells you on.

  • Our plumbers take the time to listen carefully to your explanation of the problem and then present you with all possible solutions fully and submit them in writing on official company stationary, not scribbled on the back of a business card. You will have the price of the job in writing before we start, eliminating any surprises or guesswork.
  • With your approval, our licensed plumber will offer you a complimentary plumbing inspection upon completion as part of the service call. It’s a $150 dollar value, and if you decide you want it, we are happy to provide it without charge, right on the spot.

What else can you expect from our plumbers?

  • Our plumbers arrive on time as scheduled, fully stocked and ready to solve your problem.
  • Your time is not to be wasted, so our licensed plumber quickly gets the job done right – the first time! We bring a mobile warehouse with us to each job allowing us to get almost every imaginable job done right on the spot.
  • The work area in your home is fully cleaned and is made spotless once the work is completed before we leave.

You’ve come to the right place! DrainWorks Plumbing was also voted the “Best plumber in the City” by Toronto Life magazine.